Two things bring people here. A health check that came back with an abnormal result, and a diagnosis they already have and want a second read on. Both start the same way: we look at what you have, tell you what the hospitals can actually do with it, and quote before you commit.
This is not a claim that every case in these categories is suitable. It describes the departments our partner hospitals run and that we can coordinate in practice. Anything outside these lines, we will say so at enquiry rather than after you have booked.
Imaging review, biopsy, staging and surgical treatment for common solid tumours. Where chemotherapy or radiotherapy is needed, we tell you at the quoting stage — those are schedules measured in months, not visits.
Coronary angiography, stent placement, pacemaker implantation, echocardiography and arrhythmia assessment. The most common reason a screening leads to a same-trip intervention.
Joint replacement, arthroscopy and spinal surgery. Imaging and surgical planning are strong in Chinese tertiary hospitals; rehabilitation afterwards is the weak point, and we plan for it before you arrive.
Gastroscopy and colonoscopy with polypectomy, liver assessment, and treatment of hepatitis B — which is far more prevalent here, and far more heavily treated, than in most Western countries.
Stroke assessment, aneurysm and vascular malformation treatment, epilepsy work-up and brain imaging. High surgical volume in Chinese tertiary centres, which is the part that matters for outcome in complex cases.
Nodule and mass assessment, ultrasound-guided biopsy, and surgical removal. Very high case volumes, short waits, and the results are easy to hand over to your own doctor afterwards.
What we are not set up for. Organ transplantation, paediatric surgery, fertility treatment, rare genetic disease, and anything requiring a treatment course longer than about six weeks. If your case falls into one of those, we will tell you on the first reply — not after you have paid for flights.
The first two steps happen before you buy a ticket, and they are free. If the answer at step two is that this is not worth the journey, you have lost nothing but a week of email.
Imaging files, pathology report, bloods, a list of your medications. Secure link, not email attachments.
We put it in front of the department and come back within 48 hours with whether they will take the case.
Department fee, our coordination fee, and the realistic number of days you need to be here.
Hospital registration on your passport, specialist consultations, admission if required, interpreting throughout.
Discharge summary, imaging and pathology in English, so your own doctor can pick up the follow-up.
Who decides. Not us. The department reviews your records and decides whether to accept the case and what the plan is. Our job is the paperwork, the appointment, the interpreting and the coordination — not the clinical judgement, and we do not pretend otherwise anywhere on this site.
Medical travel goes wrong when the coordinator starts sounding like a doctor. Here is the line we hold.
On second opinions. If what you actually want is a written second opinion from a Chinese specialist rather than treatment, say that at enquiry. It is a different, cheaper and often more useful product — and we would rather sell you that than a flight you did not need.
Two sentences is enough to start — what was found, and what you have been told so far. We will tell you honestly whether either hospital is the right place for it.